Legal

Privacy & legal information

How we process personal data, call recordings and cookies.

Data controller

The controller of your personal data is omnius s. r. o., ID No. (IČO): 45 427 232, registered office: Bystrická 6057/25D, 841 07 Bratislava, Slovakia.

Contact for privacy matters: info [at] omnius.sk · +421 2 3233 9290

Call recording, AI switchboard

All inbound calls to +421 2 3233 9290 are answered by an automated AI switchboard, which handles your request or routes you to the right person.

At the beginning of the call, the switchboard informs you that the call may be recorded and asks for your consent. You give consent explicitly by pressing 1 on your phone keypad. This constitutes consent under Art. 6(1)(a) GDPR. If you do not press 1, the call is not recorded and you can continue without recording, or contact us by e-mail instead.

  • Purpose: handling your request, quality control and improving our services.
  • Recordings may be automatically transcribed and analysed by AI systems. No decisions with legal or similarly significant effects are made solely by automated processing.
  • Retention: recordings are stored for a maximum of 12 months from the call and then deleted.
  • You may withdraw your consent at any time at info [at] omnius.sk. Withdrawal does not affect the lawfulness of processing before withdrawal.

Personal data from forms

Through the contact, demo and supplier forms we process the data you provide (name, e-mail, phone number and the content of your message), on the basis of your consent and pre-contractual steps, and we keep it for at most 24 months.

Full details, including who receives the data and how long we keep it, are in the privacy notice for enquiries.

Your rights

Under Articles 15–22 GDPR you have the right to:

  • access your personal data,
  • rectification and erasure,
  • restriction of processing and data portability,
  • object to processing,
  • withdraw consent at any time.

To exercise your rights, contact us at info [at] omnius.sk. You also have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov SR, Hraničná 12, Bratislava, dataprotection.gov.sk).

Cookies

This website does not use advertising or tracking cookies. We only use strictly necessary technologies and cookieless analytics. The full breakdown is in our cookie policy.

Terms of use

The content of this website is for information purposes. All texts, graphics, logos and the omnius brand are protected by copyright and trademark law and may not be used without our consent.

Trademarks

The omnius name and the omnius logo are registered trademarks of omnius s. r. o., entered in the register of the Industrial Property Office of the Slovak Republic (ÚPV SR):

  • word mark “omnius”, registration No. 265631,
  • figurative mark (omnius logo), registration No. 265632.

Both were registered on 22 October 2025 for classes 9, 35, 37, 38 and 42 (NCL). Unauthorised use of the omnius trademarks, logo or brand is not permitted.

Last updated: 14 June 2026