In environments that are critical in some way, distribution points, water stations, retail networks, production halls, pharmacies, it's important that when something fails, you don't have to call three different companies. Installation, monitoring and service from one partner.
We're one of the few IT houses in Slovakia that maintains an in-house field team in three regions while also doing AI and integrations, from a sensor in a pharmacy to an LLM agent in your CRM.
Three branches, nationwide SK coverage
- Bratislava, western Slovakia, dispatch headquarters
- Žilina, northern and central Slovakia
- Michalovce, eastern Slovakia
From these three branches we can reach a critical location in any region of Slovakia within a reasonable time, without waiting for partners and outsourcing.
Our own fleet branded with omnius, the field team rolls out straight from three branches across Slovakia.
What we routinely service
- Network equipment, Cisco, Mikrotik, access points, switching
- IoT gateways and sensors, our KALM:IT platform + third-party devices
- Camera and CCTV systems, including mobile TechTower units
- Cold storage monitors in pharmacies, calibration, sensor replacement, ŠÚKL audit support (more in Pharmacy IoT)
- Distribution switchboards, IT and communication, in energy as well as industry
- eHealth devices, in hospitals and healthcare facilities
An SLA we can stand behind
Response time and repair time per agreed SLA, typically within 4 hours during business hours, 24/7 dispatch for critical locations.
Every incident is recorded in the KALM:IT platform (dispatch log). We can provide an export of real response times for any period, not a marketing claim.
Need a partner for installation + service?
Schedule a meeting, tell us which devices you want to deploy and in which locations. We'll prepare a proposal and a price quote.